scientist | Representative II in San Antonio, TX

Representative II

  • Aerotek
  • $57,980.00 - 81,680.00 / Year *
  • 9855 Swayback Ranch
  • San Antonio, TX 78254
  • Full-Time



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CLINICAL REPRESENTATIVE (customer service)

Full Time M-F

14.50

Ideal Experience: healthcare customer service



- Working incoming cases via phone (primarily) or fax to process coverage requests from members or prescribers
- Conducting outreach to patients and providers, and obtaining additional information needed to process requests
- Researching and correcting any issues found in the overall process
- Raising issues to Coverage Determination Clinical Pharmacists and Management team as needed
- Reading, analyzing, and interpreting general business correspondence, technical procedures, and governmental regulations
- Solving practical problems and dealing with multiple concrete variables in standardized situations
- Performing basic mathematical calculations
- Ensuring all cases are properly closed
- Ability to interpret a variety of work instructions provided through multiple mediums
- Ability to anticipate needs and resolve issues with urgency and to meet quality and production standards

View Req Details






About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Associated topics: dietetic, dietician, disease, food, medicine, nephrology, patient, physiology, therapeutic, toxicologist


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.